ECC428 Electronic Government

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Final Exam: Dec. 28, 2018. 18:00. L14.

Course Description

Understanding eGovernment, Approaches to Management of eGovernment Systems, eGovernment Strategy, Managing Public Data, Core Management Issues for eGovernment, Emerging Management Issues for eGovernment, eGovernment System Lifecycle and Project Assessment, Analysis of Current Reality, Design of the New eGovernment System, eGovernment Risk Assessment and Mitigation, eGovernment System Construction, Implementation and Beyond, Developing eGovernment Hybrids, Overall picture of the situation and progress of eGovernment and eInclusion in European countries, Local editions of the ePractice factsheets, European eID.

Prerequisite

MAN201

Course Objectives

• To broaden students’ perspectives on governance and e-government.
• To understand basic concepts in e-government and their importance.
• To enable students to function effectively in the variety of governing environments in which they find themselves now and in the future.
• To help students improve their ability to make connections across ideas, read carefully, write clearly and succinctly, assess the quality of sources on which they or others rely, and use and cite sources appropriately.
• To reinforce students’ sense of professionalism and ethical behavior.
• To assist students in seeing and being able to take advantage of the possibilities for improving the world via better governance and e-government.

Course Outcomes

• know the basic registers of the e-government systems
• know the technical background necessary for the operation of services in the e-government
• understand the issue of e-government systems and their management
• to assess the meaning and efficiency of the newly introduced systems of e-government
• understand the differences between the concepts of e-Government, e-Governance, e-Democracy and similar concepts

Grading Policy

The tentative point distribution is as follows.

Homeworks	20%
Term Project	40%
Final Exam	40%

Policies

• Late assignments will not be accepted unless an agreement is reached with the leturer.
• The class grades will be assigned using the Near East University's grading scale.
• I allow students to attend class at their own discretion. If you miss a class however, you are responsible for the materials covered.
• Cheating will not be tolerated.
• Attacks performed against University/Lecturer resources are expressly prohibited.

Textbooks

Richard Heeks, Implementing and Managing eGovernment, an international text, SAGE Publications, 2006

References

• Measuring E-government Efficiency, The Opinions of Public Administrators and Other Stakeholders, Manuel Pedro Rodriguez-Bolivar (Ed.), Springer, 2014
• Government e-Strategic Planning and Management, Anthopoulos, Leonidas G., Reddick, Christopher G. (Eds.), Springer, 2014
• ICT for Development Blog, Richard Heeks
• The portal created by the European Commission offers a service for the professional community of eGovernment, eInclusion and eHealth practitioners epractice
• Gianluca Misuraca, David Broster, Clara Centeno Digital Europe 2030: Designing scenarios for ICT in future governance and policy making, Government Information Quarterly 29 (2012) S121–S131, 2012
• A. B. Adeyemo, E-government implementation in Nigeria, Journal of internet and information system Vol. 2(1), pp. 11-19, January 2011
• The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT)
• Andreas Meier, eDemocracy & eGovernment, Stages of a Democratic Knowledge Society, Springer-Verlag Berlin Heidelberg 2012
• Ake Gronlund, Connecting eGovernment to Real Government – The Failure of the UN eParticipation Index, Lecture Notes in Computer Science 6846, pp 26-37, Springer-Verlag Berlin Heidelberg 2011
• Claudia A. Tambascia, Ewerton M. Menezes, Sonia M. Kutiishi, Raphael C. Barbosa, Usability Evaluation of Electronic Government Services for Interactive TV, Procedia Computer Science, Volume 14, Pages 301–310, 2012
• Waseda Univ. e-Government Rankings
• United Nations Department of Economic and Social Affairs, United Nations E-Government Surveys
• Rutgers Univ. E-Governance Institute Digital Governance in Municipalities Worldwide

Schedule

Week	Topic	Readings
1	Understanding eGovernment Management of eGovernment Systems	Heeks, Chapter 1 Heeks, Chapter 2
2	eGovernment Strategy	Heeks, Chapter 3; Palestinian National Authority
3	Managing Public Data Quiz1	Heeks, Chapter 4; IJMPICT Heeks, Chapters 1-4
4	Core Management Issues for eGovernment	Heeks, Chapter 5
5	Emerging Management Issues for eGovernment	Heeks, Chapter 6
6 and 7	EU - eGov Framework Digital Europe	Meier EU epractice; Misuraca
8	Midterm Exams
9	e-Government Rankings Connecting eGovernment to Real Government – The Failure of the UN eParticipation Index	Waseda Univ., United Nations Department of Economic and Social Affairs, Rutgers Univ. Gronlund
10	eGovernment System Lifecycle and Project Assessment Analysis of Current Reality	Heeks, Chapter 7 Heeks, Chapter 8
11	Design of the New eGovernment System	Heeks, Chapter 9
12	eGovernment Risk Assessment and Mitigation	Heeks, Chapter 10
13	eGovernment System Construction, Implementation and Beyond	Heeks, Chapter 11
14	Developing eGovernment Hybrids Quiz2	Heeks, Chapter 12 Heeks, UN
15	Review of the Semester
16	Final Exam

The instructor reserves the right to make changes to the above syllabus as necessary. Students are responsible to be aware of changes announced in class and/or via the internet.

Homeworks

HW1, HW2 and HW3